- In Focus
HELLER Total Productive Services (TPS) – service agreements ensuring continuous performance in your production. Benefit from fixed prices, and thus, predictable costs for inspection, maintenance and repair as well as guaranteed response times for service and parts deliveries.
In accordance with your own maintenance philosophy, you decide which of our three service packages is right for you:
With the Performance Package, HELLER supports your own maintenance department with an annual manufacturer inspection.
Following professional inspection by the machine manufacturer, you will receive a reliable inspection report, giving you peace of mind. The regular manufacturer
inspection keeps you informed about the current condition of your machine.
The benefits to you include:
* Specific requirements are set out in the TPS Terms and Conditions.
No matter whether you operate your own maintenance department or not – the Maintenance Package guarantees you high machine availability at predictable costs.
Apart from the services included in the Performance Package, the Maintenance Package provides a whole range of additional useful services.
These include, for example:
Our Full Service Package is the first choice for users expecting maximum availability – even if you do not operate your own maintenance department. At the same time, it delivers budget certainty beyond the warranty period.
This package offers everything you need to achieve these goals in addition to the services included in the Maintenance Package.
Advantages of the Full Service Package include:
The tried and tested contents of the TPS packages are now also available individually as TPS modules. Proven services such as regular data backup have recently been added. The new HELLER Cockpit is another element of the TPS modules. Combine the services to suit your particular requirements. The fixed prices keep the costs predictable and transparent.
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