The most recent HELLER service base is located at the foothills of the Alps, with easy access to the Autobahn A8 close to the Inntaldreieck and within easy reach of our customers in Austria. The new HELLER service base in Beyharting near Rosenheim was inaugurated at the end of 2019. A competent, experienced and reliable team under the leadership of Location Manager Patrick Klement offers customers from Bavaria and Austria comprehensive support in all service matters regarding the HELLER product portfolio from the Chiemgau region. You can find some facts and figures below. In our short interview, Location Manager Patrick Klement talks about what customers can expect from the new location.
Text Lukas Schult
Three questions for location manager Patrick Klement
Mr Klement, why was the Chiemgau region chosen to establish the service base?
When choosing the location, we primarily focused on being geographically in the centre of where our customers are located. Our goal was to provide all our customers in Bavaria and Austria with quicker on-site service.
What are the benefits of the new location to customers?
Apart from the geographical proximity mentioned, the additional on-site presence of HELLER in the southernmost DACH service region allows us to offer our customers enhanced and extended support. The new service base helps us to stay in closer contact with our customers. Having a service base in Bavaria also means that we are able to cater more closely to local requirements and allows us to make quick decisions together with the customers.
What do you expect from your local team?
We want our customers in Bavaria to feel well looked-after and well-advised. This applies to both the technical expertise of the service hotline and our service engineers as well as the on-site presence of the location’s management.
“The new service base helps us to stay in closer contact with our customers.”
Founded in 2019
Floorspace: 140sqm
Management: Patrick Klement
Employees: 3 office staff and 7 service engineers
Services: the full range of services from the HELLER after-sales product portfolio
Contact: HELLER Services GmbH
Maxlrainer Straße 31
83104 Tuntenhausen-Beyharting
+49 8065 90917 0
+49 8065 90917 2929
services.rosenheim.de@heller.biz
