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»We simply cannot afford any downtimes. For us it is important to maintain an extremely high technical availability. In co-operation with HELLER we put together a complete package comprising materials, working time and timeslots and remain in constant dialogue with each other. Our co-operation with HELLER is one of equal partners.« Boris Sinowenka, Head of Supply Chain Management

Preventative maintenance

HELLER Services at Lewa

 

Task Setting

Project scope and solution

  • 1 MCH 280 C with out-facing slide
  • 2 MC 26
  • TPS maintenance agreement

Result

  • Reduction of unscheduled machine downtimes through preventative maintenance
  • One scheduled maintenance action per year on all three machines
  • Lewa needs to meet high customer standards in terms of after-sales service; that is why the company expects the same high service standards from its suppliers
  • The decentralised structure of the HELLER service network enables HELLER to meet the company's high demands in terms of responsiveness
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