HELLER – 10 rules for our success:

We don't see success as the achievement of individuals. For us, success is built from the right combination of many individual skills.

Our objectives and corporate principles form the basis for our joint actions and our future success.

• First and foremost, our products and services are designed to meet our customers' needs and expectations. Our success depends on our customers' success.
• We always aim for excellence with the technologies and services we offer in order to create added value for our customers.
• Our goal is to develop innovative solutions in close co-operation with all our partners - customers, suppliers as well as science and research.
• We strive to enhance the competence of our business groups to offer closer proximity to all our customers. Our global market-oriented structure helps us to achieve this.
• We are committed continually to improve our efficiency.
• Competitive prices form the basis of our economic success. Our aim is to offer a convincing price/performance ratio.
• We encourage individual responsibility, competence and motivation of our employees and rely on them as our most important asset.
• We involve our staff and colleagues in the decision making process, drawing on their knowledge and experience.
• Our actions are clear, plausible and transparent and we promote a uniform corporate identity worldwide.
• We aim to have a strong presence in the national markets with a unique identity, believable messages and an appearance fully-equipped to meet the local requirements.